Affected services:

  • Customer Portal

Call Recordings - Errors

Opened on Thursday 27th June 2019, last updated

Resolved — An error in a rules processing server was corrected and the issue was resolved.

Posted by B. Spitler

Identified — We have reports of call recordings delivered to email instead of recording folders. Engineering is aware of the problem and working to resolve the issue. Next update in 30 minutes.

Posted by B. Spitler