Affected services:

  • Telephony
  • Customer Portal
  • Carrier Networks
  • Click to Call
  • Chat/SMS

Database Issue - Brief Outage

Opened on Thursday 17th January 2019, last updated

Resolved — A database issue caused a brief outage that affected some of our customers. The database recovered quickly and systems were back online within 5 minutes.

Posted by B. Spitler

Resolved — Issue Resolved

Posted by B. Spitler

Resolved — The issue has been resolved.

Posted by B. Spitler

Resolved — We are investigating the root cause of a 5-minute outage that affected our systems. Check back here for more information.

Posted by B. Spitler